Frequently Asked Questions
Everything you need to know about your Peepers experience, from shipping to style advice.
How do I know which magnification strength is right for me?
We offer a comprehensive vision scale on our website. If you are unsure, we recommend trying our printable eye chart or consulting with an eye care professional to determine your ideal power.
What is your return and exchange policy?
We want you to love your frames. If you are not completely satisfied, you can return or exchange your unworn eyewear within 30 days of purchase. Please ensure all original packaging is included.
How long will it take for my order to ship?
Orders are typically processed within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location. You will receive a tracking number via email as soon as your order leaves our warehouse.
Do Peepers glasses provide blue light protection?
Yes, many of our styles feature Blue Light Focus™ technology, which filters high-energy blue light from digital screens to help reduce eye strain and improve sleep quality.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Shop Pay.
Are your frames durable for everyday wear?
Absolutely. Our frames are designed with high-quality materials and feature spring hinges for added comfort and durability, ensuring they stand up to your daily fashion needs.